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USVI Community Pulse

September Benefits at Stake: Crucial Notice for SNAP/CASH Households on Upcoming Document Deadlines



The Department of Human Services of the Virgin Islands (DHS) has recently sounded the alarm for all households enrolled in the SNAP/CASH programs. The crux of the matter is this: if you’ve received any form of communication from the VIDHS SNAP Office, you need to pay close attention. This could be in the form of a Recertification Application, a Periodic Report, or any letter seeking further details.

Ensuring your benefits for the upcoming month of September 1, 2023, hinges on your prompt response to these communications. The message is loud and clear – all the necessary documents such as the Recertification Application, the Periodic Report, and any additional requests for information must be returned by their stipulated due dates.

Neglecting this crucial step might have unwelcome repercussions. Not only could there be a delay in your benefits being transferred to your card, but there’s also the looming threat of a complete case closure.

For those who are navigating this process for the first time, it’s pivotal to ensure the entire application package is filled out comprehensively. This package should be bolstered with copies of all necessary documents and duly affixed with your signature.

Contact Points for Queries:

If you’re in a quandary or need clarity, these are your go-to contact numbers:

  • St. Croix: (340)-772-7100 Ext. 7159; 7192
  • St. Thomas: (340)-774-0930 Ext. 4303; (340)-774-2399
  • St. John: (340)-774-0930 Ext. 4303; (340)-774-2399; (340)-776-6334; (340)-776-6335

Document Return Channels:

  • For St. Croix Residents:
    • Directly at: 41-B Mars Hill, Frederiksted, VI 00820
    • Through USPS: 4102 Mars Hill, Frederiksted, VI 00840-3376
    • Email: [email protected]
    • Drop-off: 41-B Mars Hill, Frederiksted, VI 00820
  • For St. Thomas & St. John Residents:
    • Directly or via USPS: 1303 Hospital Ground, St. Thomas, VI 00802
    • Email: [email protected]
    • Drop-off (St. Thomas): 1303 Hospital Ground, St. Thomas, VI 00802
    • Drop-off (St. John): Multipurpose Building, 307 Enighed, Contant, Cruz Bay, VI 00830

For those eager to keep an eye on their card balances, you can call 1-866-884-2868 or hop on over to

In wrapping up, the DHS emphatically advises all SNAP/CASH households to be punctual with these deadlines. This is the surest way to maintain an uninterrupted flow of your benefits.

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USVI Community Pulse

New Parking Fee at Fort Christianvaern Starting Dec. 11



Beginning December 11, visitors to Fort Christiansvaern in Christiansted, St. Croix, will need to pay a $10 daily parking fee, as announced by the National Park Service (NPS). This new automated payment system, located at the parking lot’s entrance, will facilitate payments exclusively via debit and credit cards, as cash transactions will not be available.

The NPS has implemented this fee to generate additional revenue, aimed at enhancing the overall experience for visitors. The funds collected will be strategically invested in improving the park’s facilities and infrastructure, contributing to a more enjoyable and well-maintained environment for all guests.

Parking will be available from 8:00 a.m. to 5:00 p.m. daily. To ensure the safety and proper use of the parking lot, vehicles left after 5:00 p.m. may be towed at the owner’s expense, emphasizing the importance of adhering to the stipulated hours.

The NPS encourages the continued use of the parking lot at the Christiansted Historical site, highlighting its safety and convenience for both town and park visitors. They anticipate positive public cooperation with these changes.

For further inquiries or to address any concerns, individuals can contact Chief Ranger Gabriel Laurencin at [email protected] or call 340-773-1460 for assistance.

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USVI Community Pulse

St. Croix Prepares for Dazzling Christmas Boat Parade with Parking and Traffic Regulations



The picturesque island of St. Croix is abuzz with excitement as it gears up for the much-anticipated annual Christmas Boat Parade on Saturday, December 9. This festive highlight draws crowds to Christiansted’s scenic boardwalk, prompting the V.I. Police Department to enforce specific parking restrictions and road closures for a seamless event experience.

Key measures implemented by the VIPD in preparation for the parade, a cornerstone of St. Croix’s holiday celebrations, include:

  • A parking ban on Queen Cross Street, from Riddims to the Caravelle Casino, effective 6:00 a.m. to 12:00 a.m. (midnight). This measure is essential for vendor setup and smooth parade preparations.
  • King Street will also be subject to a no-parking policy from 11:00 a.m. to 12:00 a.m. (midnight). This restriction encompasses the stretch from Florence Williams Library to Government House and includes the vicinity from Strand Lane (Purple Papaya) to King Street.

To ensure public safety and efficient traffic management, roadblocks will be in place at the intersection of King Street and King Cross Street (near the Library), commencing at 11:00 a.m. and lasting until midnight. Access during this time will be limited to vendors and officials associated with the Boat Parade Committee.

The Christmas Boat Parade is an iconic tradition in St. Croix, attracting thousands to the Christiansted boardwalk for a magical evening. The event is renowned for its display of intricately decorated boats, illuminating the night with festive lights, culminating in a stunning fireworks show.

The VIPD extends its gratitude to the community for cooperating with these traffic and parking arrangements, emphasizing their commitment to ensuring a safe, enjoyable holiday experience for all attendees.

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USVI Community Pulse

Ford Initiates Major Recall of Over 45,000 Vehicles Due to Door Latch Concerns



Ford Motor Company has begun issuing notices to owners of select models, specifically the 2015 Fiesta, 2016 Fusion, and the 2016 Lincoln MKZ, regarding a critical safety issue identified in these vehicles.

The company disclosed in mid-November the discovery of a defect in the door latches of certain vehicles. The defect involves a latch component that may break, potentially making the door difficult to secure or, in some cases, allowing it to open unexpectedly during travel.

Notably, some of these vehicles are known to have been sold and registered in the U.S. Virgin Islands.

In response, Ford dealerships are conducting thorough inspections of the door latches on affected vehicles, with a directive to replace all four side door latches at no cost to the vehicle owner if they find any issues.

Vehicle owners who prefer immediate action rather than waiting for postal notifications can access further information by reaching out to Ford’s customer service at 1-866-436-7332 or contacting the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

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