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Lawsuit Filed Against Spirit Airlines After Serious Wheelchair Mishap at St. Thomas Airport



Airlines, including Spirit Airlines, seen at Cyril E. King Airport, St. Thomas, U.S. Virgin Islands. Photo credit: ERNICE GILBERT, V.I. CONSORTIUM.

In a distressing turn of events at Cyril E. King Airport, St. Thomas, a lawsuit has been initiated against Spirit Airlines following a grave accident involving a wheelchair-bound passenger. The case, originally lodged in the V.I. Superior Court, was transferred to the District Court of the Virgin Islands this Monday. Elisha and Sylvia Frazer, the plaintiffs in this case, both of whom rely on wheelchairs for mobility, claim their transfer onto a flight to Fort Lauderdale, Florida, resulted in a catastrophic incident due to alleged negligence.

The incident occurred on December 22, 2023, when the Frazers were being assisted onto their flight. They were using a lift operated by Worldwide Flight Services, which is also a defendant in the lawsuit. The Frazers contend that the lift, visibly marked with a maximum capacity of 1000 pounds, was excessively loaded. With six individuals aboard — four wheelchair users and two attendants — the load surpassed the specified limit. During the process of aligning the lift with the aircraft door, it was discovered too late that Elisha Frazer’s wheelchair was not secured. Consequently, he suffered a horrifying fall of over 12 feet to the tarmac, resulting in severe injuries.

Elisha Frazer’s injuries are described as life-threatening, encompassing extensive physical trauma, significant medical costs, economic loss, and emotional distress, impacting his overall quality of life. The lawsuit vividly recounts the anguish of Sylvia Frazer, who witnessed her husband’s suffering. Her requests to remain beside him were initially denied by airport personnel, compelling her to board the plane. It was nearly 45 minutes later before she was permitted to exit the aircraft and reunite with her husband.

The legal action accuses Spirit Airlines and Worldwide Flight Services of gross negligence and asserts that their actions, or lack thereof, directly contributed to emotional distress for Mrs. Frazer. Among the sought-after remedies are compensatory and punitive damages, the amounts of which are to be determined by the court.

This lawsuit shines a spotlight on the critical importance of adherence to safety protocols and the need for airlines and service providers to ensure the well-being of passengers with mobility challenges.

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Best Travel Routes for Exploring USVI



The U.S. Virgin Islands (USVI) offer a wealth of natural beauty, cultural attractions, and recreational activities that make it a premier travel destination. Comprising three main islands—St. Thomas, St. John, and St. Croix—each island has its unique charm and highlights. Here’s a guide to the best travel routes for exploring the USVI, ensuring you experience the best the islands have to offer.

St. Thomas: Gateway to the USVI

Starting Point: Cyril E. King Airport

St. Thomas is often the starting point for travelers, given its well-connected Cyril E. King Airport. Upon arrival, renting a car is advisable as it offers flexibility, but taxis are readily available too. Public transportation exists but can be unreliable, especially in the evenings​ (TripSavvy)​​ (Fueled By Wanderlust)​.

Must-Visit Attractions:

  • Charlotte Amalie: Explore this historic capital city, known for its Danish colonial architecture and vibrant shopping scene. Don’t miss Blackbeard’s Castle and the 99 Steps, which offer panoramic views of the island​ (Divergent Travelers)​.
  • Magens Bay: Relax on one of the world’s most beautiful beaches, with its calm turquoise waters and white sandy shores​ (Divergent Travelers)​.
  • Coral World Ocean Park: Perfect for families, this park provides an educational experience about marine life, including an underwater observatory​ (Divergent Travelers)​.

Route to Red Hook:

Travel to Red Hook on the island’s eastern end to catch the ferry to St. John. The drive offers scenic views and takes about 30 minutes. Make sure to check the ferry schedule in advance​ (Fueled By Wanderlust)​.

St. John: Nature’s Paradise

Arriving at Cruz Bay:

The ferry from Red Hook drops you at Cruz Bay, the lively center of St. John. Here, you can rent a Jeep, which is highly recommended due to the island’s rugged terrain​ (Fueled By Wanderlust)​.

Key Highlights:

  • Virgin Islands National Park: Covering two-thirds of the island, the park is a haven for hikers and nature enthusiasts. Popular trails include the Reef Bay Trail and Ram Head Trail, which lead to stunning vistas and historical ruins​ (TripSavvy)​.
  • Trunk Bay: Famous for its underwater snorkeling trail, this beach is perfect for both relaxation and adventure​ (Fueled By Wanderlust)​.
  • Coral Bay: Visit this quieter side of the island for a more laid-back experience, with quaint shops and local eateries.

St. Croix: A Blend of Culture and Adventure

Travel Options:

St. Croix, the largest of the USVI, is a bit farther from St. Thomas and St. John. You can reach it via a short flight or a longer ferry ride. It’s advisable to plan this leg of your trip separately to accommodate travel time​ (TripSavvy)​.

Top Experiences:

  • Christiansted and Frederiksted: Explore these two historic towns, rich with colonial architecture, vibrant markets, and waterfront dining​ (TripSavvy)​.
  • Buck Island Reef National Monument: A must-visit for snorkelers, this protected area offers some of the best underwater experiences in the Caribbean​ (Earth Trekkers)​.
  • Point Udall: Visit the easternmost point of the United States for breathtaking sunrise views​ (TripSavvy)​.

Driving Around St. Croix:

Renting a car is essential for exploring St. Croix. The island’s diverse landscapes range from tropical rainforests to arid plains, offering a variety of scenic drives​ (Fueled By Wanderlust)​.

Travel Tips

  • Timing and Planning: Consider the ferry and flight schedules when planning your island-hopping itinerary. Early reservations for car rentals and accommodations are recommended, especially during peak seasons.
  • Local Cuisine: Each island boasts unique culinary delights. Don’t miss out on fresh seafood, Caribbean specialties, and local rum​ (TripSavvy)​​ (Divergent Travelers)​.
  • Safety and Comfort: Always carry water, sunscreen, and comfortable walking shoes, particularly for outdoor activities and hikes.

Exploring the USVI through these routes ensures a comprehensive experience of its natural beauty, rich history, and vibrant culture. Whether you’re hiking in national parks, snorkeling in crystal-clear waters, or simply relaxing on a beach, the USVI promises an unforgettable adventure.

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Travel Agent Network Paves the Way for Remote Work and Collaboration in the V.I.



The Wander Network Travel Agency, a fully woman-owned enterprise established in February, is inviting aspiring travel agents in the Virgin Islands to join its network. This opportunity includes access to extensive training and connections with key industry partners in hospitality and tourism.

The Wander Network’s mission statement highlights its goal of fostering entrepreneurship among travel enthusiasts. “We guide individuals on a transformative journey, helping them craft their own adventure as travel agents and embark on the exciting path of starting their own travel company. With personalized support, resources, and a vibrant community, we empower dreamers to turn their love for travel into a thriving business,” the statement reads.

Founder and CEO Shannon Kittner emphasizes the importance of collaboration in the travel industry, ensuring success for all involved. “We truly believe in setting the travel agents up for success, especially if they are brand new in the travel industry. We are here to guide them and help every step of the way. At The Wander Network Travel Agency, our travel agents are not just a number; we take time to personally get to know each one, learn what they like to sell, have one-on-one meetings, and guide them through their training,” Kittner said.

The network also offers a “travel agent career guide” on its website to help prospective agents understand the career before committing.

Kellie Greaux, vice president of Membership and Business Development at The Wander Network, is dedicated to supporting new agents through onboarding and ongoing processes like branding, advertising, and client relations. “Shannon and I are working on creating a company that feels like family where continuous learning and growth are fostered and encouraged. With almost 20 years of experience in Hospitality and Travel and Tourism, we bring our skills and connections to help fast-track the success of each agent,” Greaux said.

The Wander Network has developed virtual training books as a blueprint for agents’ travel businesses. Greaux noted the flexibility and freedom the career offers, allowing agents to work part-time or transition to full-time roles.

Greaux believes that having more Virgin Islanders in the travel agent industry can enhance the tourism sector of the Virgin Islands. “Who better to promote and sell any destination than its local people? The Virgin Islands are filled with rich history, and as a travel agent, you can share this knowledge to excite clients about visiting,” she said.

The Wander Network targets a new generation of travelers, with values centered on sustainable and cultural travel, respect for local communities, and creating unique experiences. “With a heavy emphasis on development and exposure of millennials and Gen Zers, we focus on crafting memorable in-destination experiences,” Kittner and Greaux explained.

Greaux encourages local travel enthusiasts to consider using a travel agent for their next trip. “Booking a trip can be stressful, and our agents remove that stress, providing great recommendations, unbeatable prices, and special offers through our preferred partnerships,” she said.

For more information or to join The Wander Network, visit The Wander Network.

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Frontier Airlines Launches Nonstop Flights from St. Croix to Orlando, Boosting Tourism and Connectivity



Frontier Airlines, known as America’s Greenest Airline, has inaugurated nonstop service from Henry E. Rohlsen Airport (STX) to Orlando International Airport (MCO) as of May 25, 2024. This launch will be followed by the introduction of another route to Luis Muñoz Marín International Airport in San Juan, Puerto Rico, beginning June 2, 2024. The airline has introduced promotional fares starting at $99 to celebrate these new services.

Josh Flyr, Frontier Airlines’ Vice President of Network Operations and Design, expressed enthusiasm about the expanded services. “With this new service to and from Orlando and San Juan, Frontier is pleased to support St. Croix’s valuable tourism industry and offer convenient, affordable flight options to local residents,” Flyr stated.

The Orlando route will operate once a week, while flights to San Juan will be available three times a week, enhancing both tourism access and local mobility. Flight schedules and additional details can be found on Frontier’s official website.

In conjunction with the new routes, Frontier has launched ‘UpFront Plus,’ an upgraded seating option providing additional leg and elbow room in the first two rows of their aircraft. This option ensures an empty middle seat for added comfort.

Frontier also highlighted its enhanced frequent flyer program, FRONTIER Miles, which allows customers to quickly accumulate miles at a rate of $1 equaling 10 miles. Designed with families in mind, the program offers benefits such as family pooling of miles, priority boarding, and waived fees for changes made at least a week in advance.

Promotional fares for the new flights must be purchased by June 7, 2024, and are valid for travel from June 2, 2024, through September 30, 2024, with specific blackout dates. These fares do not require a round-trip purchase and are available exclusively to members of the airline’s Discount Den program.

Reservations made under the promotional offer are non-refundable, except for cancellations made within 24 hours of booking, provided the booking is made at least a week before departure. Additional services such as baggage and seat assignments are available at extra costs.

Frontier Airlines’ expansion is set to enhance the local economy by improving air connectivity and offering more affordable travel options for both residents and tourists.

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