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USVI Highlights Tourism Achievements at Seatrade Cruise Global 2024

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Governor Albert Bryan (center right), Joseph Boschulte (far right), RoseAnne Farrington (center left), and Disney executives at Seatrade 2024, a key event for the USVI Department of Tourism.

The U.S. Virgin Islands Department of Tourism showcased their recent advancements and partnerships in the cruise industry at the 2024 Seatrade Cruise Global Conference in Miami, Florida. Led by Commissioner Joseph Boschulte, Assistant Commissioner Alani Henneman, and Deputy Commissioner RoseAnne Farrington, the USVI delegation played a pivotal role at the event.

The conference began with a welcoming barbecue sponsored by the Department of Tourism and hosted by Governor Albert Bryan Jr. This gathering brought together key figures from the Virgin Islands Legislature, Virgin Islands Port Authority, West Indian Company Limited, Magens Bay Authority, and the U.S. Virgin Islands Government Employee Retirement System. Together, they promoted the USVI as a top Caribbean destination.

Commissioner Boschulte emphasized the vital role of cruising in the USVI’s tourism strategy, stating, “Cruise tourism remains a cornerstone for our visitor intake, and Seatrade offers a unique platform for us to engage with industry leaders and share essential updates to bolster our relationships.”

During the event, Boschulte appeared on the Caribbean Spotlight panel, moderated by Michelle Paige, CEO of the Florida-Caribbean Cruise Association (FCCA). Paige lauded Boschulte’s contributions, referencing his accolade as the 2023 Caribbean Tourism Executive of the Year by Caribbean Journal. She noted, “The U.S. Virgin Islands have undergone significant growth, largely due to Boschulte’s leadership in navigating post-pandemic challenges with innovation and a data-centric approach to tourism.”

The USVI team also participated in key discussions with executives from Disney Cruise Line, Norwegian Cruise Line, and Carnival Corporation & plc, exploring ongoing partnerships and new opportunities.

Boschulte highlighted the cruise sector’s robust recovery and growth, pointing out a 13% increase in visitor numbers in 2023 compared to 2019, with over 1.6 million passengers from 495 ship calls. This trend is expected to continue, with an anticipated 5% rise in cruise passenger arrivals in 2024.

He concluded, “Our collaborative efforts with partners like the FCCA and the Caribbean Tourism Organization are a testament to the Caribbean’s united front in tourism. We are committed to providing a safe and welcoming destination, ensuring memorable experiences for our visitors and showcasing the unique attributes of the USVI.”

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Tourism

Security Upgrade Proposed for Havensight Mall with Peace Officer Status

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Security personnel at Havensight Mall may soon receive a significant boost in authority as Bill 35-0238, aimed at elevating their status to peace officers, has passed its initial legislative test. Sponsored by Senator Milton Potter, the bill specifically targets qualified enforcement officers from the Government Employees’ Retirement System (GERS) who are stationed at the mall.

Senator Potter highlighted the urgent need for enhanced security measures at Havensight, a prime destination for both locals and nearly a million tourists each year. He cited recent violent incidents, including a 2022 shooting during a robbery attempt and a fatal shooting in the parking lot in October 2023, as key drivers for the proposed security overhaul.

The bill advocates for peace officer training for these officers at the V.I. Police Academy, enabling them to respond to emergencies, enforce laws, and maintain order on the premises. Roy Moorehead, chief security officer of the mall, supports this move as a strategic step to strengthen the safety and security framework at Havensight Mall, enhancing its reputation as a secure venue and boosting local tourism and spending.

Support from GERS and the VIPD, including Assistant Commissioner Sidney Elskoe, underscores the initiative’s alignment with broader public safety goals. The financial impact on the government is minimal, as GERS plans to allocate Havensight Mall’s budget to train and increase the salaries of four to six officers.

During the legislative discussions, Senator Franklin Johnson reminded the GERS representatives of the extensive duties that come with peace officer status, applicable even beyond the mall’s boundaries. Senator Novelle Francis expressed support but cautioned about additional considerations such as insurance, retirement benefits, and training expenses.

Despite widespread legislative backing, Senator Kenneth Gittens opposed the bill, proposing instead to bolster the existing tourist-oriented police efforts by channeling funds directly to the V.I. Police Department and suggesting a merger between the V.I. Port Authority and the West Indian Company to enhance the police budget.

The bill now advances to the Committee on Rules and Judiciary, moving one step closer to potentially transforming the security landscape at Havensight Mall.

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Tourism

St. Thomas USVI Named Top Emerging Summer Destination by Expedia

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Expedia’s latest report has named St. Thomas, U.S. Virgin Islands, as the leading emerging destination for summer travel this year. The island has witnessed a significant 45 percent increase in search activity over the past year, attributed to enhanced air service from the mainland U.S. The allure of a Caribbean getaway that does not require a passport for U.S. tourists has boosted St. Thomas’s appeal.

Tourism Commissioner Joseph Boschulte expressed his enthusiasm about the recognition, “It’s terrific to make it into the top ten of Expedia’s Summer Outlook, but clinching the top spot is truly extraordinary. Our team is elated by this achievement and remains committed to promoting our beautiful territory.”

Other destinations on Expedia’s list include San Juan, Puerto Rico, and Cleveland, Ohio, which are drawing attention for their vibrant cultural scenes and dynamic city life. San Juan has recorded a 35 percent rise in travel interest thanks to its picturesque beaches and historical richness, while Cleveland is gaining traction for its trendy atmosphere and diverse recreational opportunities.

The survey further identified Indianapolis, Indiana; Las Vegas, Nevada; Napa County, California; and Honolulu, Hawaii as popular travel spots. Each city offers unique attractions, from Indianapolis’s family-friendly downtown to Las Vegas’s entertainment and nightlife, and from Napa’s vineyard-covered landscapes to Honolulu’s balance of urban and natural attractions.

Emerging destinations like Mackinac Island, Michigan, and Kauai, Hawaii, also made the list, offering visitors serene, nature-oriented getaways. Mackinac Island is ideal for a relaxing summer retreat, whereas Kauai offers a tranquil escape amidst lush tropical scenery.

This broad spectrum of destinations highlights the diverse interests of U.S. travelers, ranging from urban exploration and cultural immersion to peaceful retreats in picturesque settings.

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Tourism

Governor Bryan Launches Annual Tourism Feedback Summit for USVI

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Governor Albert Bryan has unveiled plans for an inaugural one-day summit aimed at gathering extensive feedback from stakeholders in the US Virgin Islands’ tourism industry. Announced during a Monday press briefing, the summit is envisioned as a post-season debrief to celebrate successes and identify opportunities for improvement.

Governor Bryan emphasized the importance of such a debrief, stating, “Following any major event, a thorough review of what worked, what didn’t, and how we can enhance operations is crucial.” He highlighted the summit’s goal to foster more cohesive operations across various sectors such as transportation, lodging, food & beverage, and excursions. The idea is to gather direct feedback from those closest to the tourism activities, encapsulating the experiences of both land-based and maritime visitors.

The governor drew upon his recent experience at the Seatrade convention in Miami, where the performance of the US Virgin Islands’ tourism was praised. “Our industry leaders are enthusiastic about our current trajectory,” he noted. Nevertheless, he sees the local summit as a strategic move to tailor discussions to the specific context and challenges of the USVI.

Governor Bryan has tasked Joe Boschulte and his team at the Department of Tourism with the summit’s organization, stressing the urgency of translating feedback into actionable plans. These actions, according to him, will involve collaborations among the executive branch, the legislature, and private sector partners to amplify the past season’s successes into future enhancements.

Highlighting the tourism sector’s significance, Governor Bryan remarked, “Tourism accounts for 70 percent of our economy, necessitating ongoing enhancement to maintain and boost our market position.” This new annual summit represents a proactive step in ensuring the US Virgin Islands remain a premier destination by aligning stakeholder efforts and directly addressing the industry’s unique challenges.

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