Taxicab Commission Sees Potential for Harmony Between Ride-Hailing Apps and Taxi Operators in USVI

With the introduction of a new ride-sharing service in the territory, concerns have been raised regarding its ability to coexist with established taxi operators. Despite these concerns, the Taxicab Commission has expressed optimism that a robust regulatory framework can ensure both services operate harmoniously.

During a recent online presentation, Digicab was officially introduced by its founder, Patrick Farrell. Farrell acknowledged the potential for “a fallout between Digicab and many taxi drivers.” However, he also pointed out that local taxi drivers have admitted their inability to fully meet the local transportation demand.

In the days following the introduction, stakeholders from the territory’s taxi industry gathered before the Committee on Government Operations, Veterans Affairs, and Consumer Protection to discuss relevant issues. Senator Javan James raised the first query about the potential coexistence of the two entities after learning about Digicab’s plans from the Consortium.

Elizabeth Hansen-Watley, vice chair of the Taxi Cab Commission’s board, initially hesitated to respond, stating she needed more details about Digicab’s operations. Drawing from mainland practices, she eventually acknowledged, “I do believe ride-sharing is possible.” For a successful integration, Hansen-Watley suggested the territory should emulate the mainland’s approach, where “everybody’s lane is quite clear on who operates what and where the regulation lies.”

Hansen-Watley implied that this clarity is currently lacking in the USVI. She emphasized the necessity for legislative action, suggesting amendments and new laws to clearly define regulations before moving forward.

Currently, operators like Digicab fall under the jurisdiction of the Department of Licensing and Consumer Affairs, rather than the Taxicab Commission.