New Global Entry Mobile Application Debuts at Luis Munoz Marin International Airport

The U.S. Customs and Border Protection’s San Juan Field Office proudly announces the introduction of the innovative Global Entry Mobile Application at the Luis Munoz Marin International Airport, offering a streamlined arrival process for approved travelers.

Roberto Vaquero, the director of field operations for Puerto Rico and the U.S. Virgin Islands, highlighted the application’s role in enhancing security measures while simultaneously improving the travel experience for CBP’s trusted travelers. By utilizing cutting-edge technology, the application allows travelers to verify their identity through facial biometrics by taking a selfie. This selfie is then compared to an existing photo gallery for verification. Upon successful submission, the traveler receives a digital receipt, facilitating a swift passage through the primary inspection area without the need for Global Entry kiosks, as they present their mobile receipt directly to CBP officers.

CBP is committed to the ongoing evaluation and potential expansion of the app’s use across additional airports equipped for Global Entry processing, ensuring a broader reach of this advanced travel facilitation tool.

Available at no cost, the Global Entry Mobile Application can be downloaded from the Google Play Store or Apple App Store starting February 20, 2024. This initiative is part of the Department of Homeland Security’s Trusted Traveler Programs, which are accessible at numerous ports of entry across the nation, including all major airports and Preclearance locations.

Applicants for Global Entry must pass thorough background checks and an in-person interview before being granted membership. These stringent requirements are designed to maintain the program’s integrity by ensuring that members remain low-risk travelers. Any breach of the program’s terms leads to decisive enforcement actions and the possible revocation of membership privileges.

For those conditionally approved for the program, interviews can be scheduled online for the Enrollment Center at the Luis Munoz Marin International airport. This center welcomes applicants Monday through Saturday from 8:00 a.m. to 8:00 p.m., and on Sundays from 8:00 a.m. to 6:00 p.m.

Further details about the Global Entry program and other Trusted Traveler Programs by CBP can be found on the Global Entry website.