USVI Community Pulse

Deadline Alert for USVI SNAP/CASH Program Recipients



The Department of Human Services (DHS) in the Virgin Islands is issuing a crucial reminder to all recipients of the Supplemental Nutrition Assistance Program (SNAP/CASH) about the fast-approaching deadline to submit necessary documentation for May benefits. The DHS’s Division of Family Assistance, Certification Unit, is urging timely submission of Recertification Applications, Periodic Reports, and any additional required documents to avoid any disruptions in benefit distribution.

As the deadline nears, the importance of adhering to the due dates provided in the received documents cannot be overstressed, as it ensures the continuation of benefits without interruption. Those who miss these deadlines risk having their benefits suspended or, in extreme cases, their cases closed, necessitating a complete reapplication process.

The DHS advises first-time applicants to ensure their application packets are thoroughly completed and include all necessary document copies to prevent any processing delays.

Documents can be submitted through several methods provided by VIDHS, including in-person at their offices, via USPS, email, or through dedicated drop boxes available on St. Croix, St. Thomas, and St. John. There are also fax facilities for document submission.

For further assistance or questions about the submission process, recipients should contact their caseworker or the Certification Unit Offices using the contact numbers provided for their specific island. Additionally, EBT card balances can be checked by calling the toll-free number or by using the designated EBT App.

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