💧 Water and Power · U.S. Virgin Islands
WAPA reinstated disconnection policy for delinquent accounts
The Virgin Islands Water and Power Authority said on November 13, 2020, that it was resuming disconnections for customer accounts more than 20 days overdue, beginning with electric and water bills dated November 17, 2020.
WAPA said about 12,500 past-due accounts totaling $20.6 million were subject to collection efforts starting with that billing cycle.
The authority said it had not imposed late fees or disconnections since March 2020 because of the effects of the Covid-19 pandemic.
According to WAPA, the average delinquent commercial electrical customer owed $3,301 dating to February 2020 usage, while the average delinquent residential electrical customer owed $738 for the same period.
WAPA also said active residential and commercial accounts had earlier received credits funded through the governor's $15.5 million CARES Act allocation, including $250 for each active residential electrical account and $500 for each commercial account.