WAPA said October bills covered 60 days of service

The Virgin Islands Water and Power Authority said on October 11, 2018, that bills issued in October would cover a 60-day service period as the utility worked to restore its regular billing cycle after the 2017 storms.

WAPA said the October bill would be the last multi-month bill and that it expected to return in November 2018 to issuing bills about every 30 days for a 30-day service period.

The authority said it had spent the previous several months restoring parts of its billing system, including manual meter reading, automated metering and customer payment-plan and billing-adjustment processes. WAPA said automated metering was operating at about 85% functionality.

WAPA said customers who needed a payment plan for the 60-day bill could visit a customer service office to make arrangements. The authority said short-term payment plans would be handled case by case and that customers were required to remain current on payments owed to WAPA.

Official source: https://www.viwapa.vi/news-information/press-releases/press-release-details/2018/10/11/wapa-issues-60-day-bills-in-october