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WAPA Confronts Significant 37% Water Loss, Exceeding Standard Norms

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During a recent presentation to the Public Services Commission, Don Gregoire, the director for water distribution at the Water and Power Authority (WAPA) on St. Croix, disclosed a concerning issue: WAPA is losing a staggering 37 percent of its produced water. This figure starkly surpasses the accepted loss rate of 14.41 percent, and encompasses both actual and billing-related losses.

Jim Madden, a staff member at the PSC, conveyed insights from an analysis initiated by WAPA and finalized in 2015. This investigation, conducted by an external consultant, concluded that WAPA’s water losses were indeed at 37 percent. However, follow-up strategies to reduce these losses to the standard 14 percent were not implemented by the authority.

Madden expressed surprise at this revelation, especially since previous data suggested that St. Thomas was maintaining water line losses at a manageable 15-18 percent range. He emphasized the significance of the gap analysis, which was intended to bridge the disparity between the current losses and the target percentage.

The PSC is currently awaiting formal confirmation regarding the proposed overhaul of St. Croix’s entire water distribution system. Madden advised the commission to request detailed plans and timelines from WAPA to ensure the feasibility of this massive undertaking. He underscored the need for new transmission and distribution pipes, which could substantially improve the water quality issues on St. Croix.

Madden provided a stark comparison to illustrate the extent of the problem: for every gallon of water sold, WAPA is effectively producing two gallons, considering the losses. He noted the financial implications, as all produced water, irrespective of whether it reaches consumers, incurs costs for chemicals, pumping, and electricity.

Addressing the issue’s background, Madden suggested that WAPA’s pressing financial struggles, including cash-flow and liquidity challenges, have overshadowed the water loss issue. However, he acknowledged the planned leak detection survey, funded by the Department of Planning and Natural Resources, as a positive step towards identifying critical loss areas.

Don Gregoire, confirming a portion of the losses as billing errors, highlighted the ongoing installation of smart meters, which is expected to enhance billing accuracy. This project, currently about 20 percent complete, promises to play a crucial role in rectifying the billing aspect of WAPA’s water losses.

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WAPA

Restoration Achieved: WAPA Unit 23 Back Online, Rotational Outages End in STT/STJ

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The Virgin Islands Water & Power Authority (WAPA) announced late Wednesday that Unit 23, which had been out of service and causing rotational outages across the St. Thomas and St. John (STT/STJ) district, is now operational following successful repairs. This development has brought an end to the recent schedule of rotational outages in the area.

The restoration of Unit 23 was made possible by the dedicated efforts of WAPA’s plant personnel, who managed to install a replacement transducer, thereby restoring the unit to full functionality. This repair marks a significant step towards stabilizing the power supply for residents and businesses that have been adversely affected by the outages.

WAPA expressed gratitude to the community for their patience during this challenging period, acknowledging the hardships and inconveniences caused by the power interruptions. The authority highlighted that their team, made up of local community members who were also impacted by the outages, worked with diligence and urgency to ensure the repairs were carried out safely and efficiently.

“We want to emphasize that the WAPA team is comprised of community members who were also impacted by these outages,” the statement read. “This process was not taken lightly, and we worked with great urgency while also safely conducting repairs.”

This announcement follows WAPA’s recent successful repairs to Feeder 13, which resolved issues stemming from a damaged underground cable.

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WAPA Completes Feeder 13 Repairs; Rotational Outages Persist Due to Offline Unit 23

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The V.I. Water and Power Authority (WAPA) has successfully repaired Feeder 13, resolving issues from a damaged underground cable. This extensive repair effort, completed last Friday evening, has brought relief to numerous customers in the St. Thomas-St. John district.

Despite this progress, challenges remain as Unit 23 is still offline, necessitating ongoing rotational power outages. These outages affect various feeders, contributing to the region’s power instability.

The Feeder 13 repair involved WAPA’s line department, transmission, and distribution teams, along with contractors Haugland VI and F&R Electric. They conducted a meticulous inspection and testing of the approximately five-mile-long cable, including a two-mile underground segment with 29 manholes. This process was essential to pinpoint the fault location and execute necessary repairs, according to a WAPA release.

The repair process faced challenges, particularly heavy rainfall last week, which required pumping water from manholes and prolonged the preparatory phase. WAPA utilized a fault indicator system to narrow down potential causes and streamline the repair process.

“We sincerely understand the major inconvenience this situation caused and assure you that crews were committed to quickly and safely restoring power,” stated WAPA.

Concurrently, WAPA faced additional challenges as Unit 23 at the power plant went offline last week for testing, leading to unexpected rotational outages. Customers on Feeders 6A and 7A experienced intermittent two-hour service interruptions due to the reduced generation capacity.

As of Monday, WAPA reported that the Wartsila Phase 1 Unit 3 has completed regular maintenance and is back online, helping to alleviate the generation shortfall. However, an updated rotational outage schedule remains in effect for the St. Thomas-St. John district until Unit 23 is fully operational again. WAPA plant personnel are exploring two potential solutions to expedite the return of Unit 23, including acquiring a new Megawatt transducer.

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PFA Selects Ernst & Young for WAPA Turnaround Management

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The Public Finance Authority (PFA) has appointed Ernst & Young (E&Y) to manage the turnaround of the Water and Power Authority (WAPA). This decision emerged from an emergency PFA meeting on Wednesday, where the board unanimously agreed to E&Y’s proposal following an executive session reviewing four bids.

Lorelei Farrington, PFA’s staff counsel, detailed that an evaluation committee comprising PFA and WAPA representatives had meticulously reviewed the proposals earlier this year. The most expensive bid was discarded due to its significantly higher cost. The remaining proposals were assessed on project understanding, approach appropriateness, project plan effectiveness, and overall value.

“Based on the results of that evaluation, the committee recommends that a contract for the turnaround management services be awarded to Ernst & Young,” said Ms. Farrington. She highlighted E&Y’s extensive experience in addressing financial and operational distress and their broad capabilities in restructuring and turnaround practices.

E&Y’s existing relationship with WAPA positions them uniquely to provide further insights into the turnaround process. At an estimated cost of $450,000, E&Y’s proposal was the most economical among the bids, which ranged from $450,000 to $9 million.

The turnaround project is structured into three phases:

  1. Phase One: An initial assessment of WAPA to be completed within 120 days, resulting in a report for the legislature and governor on the authority’s financial status. This phase includes data collection on WAPA’s programs and projects, energy plans, debt consolidation, water quality, and service improvement plans.
  2. Phase Two: A 60-day period to submit a report detailing short-term measures to reduce the LEAC, recommendations for base rate reductions over 24 months, and strategies for incorporating renewable energy and reducing fossil fuel dependency over five years. It also involves organizational restructuring, debt management, and ensuring reliable water quality standards.
  3. Phase Three: Implementation assistance for all recommendations from phase two.

Board member Dorothy Isaacs expressed skepticism about spending more funds on WAPA without guaranteed improvements but ultimately supported the contract as a “final last-ditch effort” to resolve ongoing issues. The board approved a contract extension to E&Y, not exceeding $500,000.

PFA board chair Governor Albert Bryan Jr. noted that legislative mandates necessitated this move. Despite initially vetoing the legislation, which was later overridden, Governor Bryan now views this initiative as a positive step. “In retrospect, I think it will be a valuable tool,” he stated, acknowledging the complexity and unknown challenges within WAPA that the report aims to clarify.

The governor also appreciated the legislature for pushing this directive, despite it being an unfunded mandate from the 35th Legislature.

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