The Office of the Lieutenant Governor on Tuesday informed the public of the partial availability of the Real Property Tax Division’s online citizen access portal for property tax payments. Taxpayers using a Visa card can now make payments online using the citizen access portal here.

Currently, the online system is accepting Visa card payments only. However, taxpayers may also use Mastercard for payments but will require a completed credit card authorization form which can be obtained by visiting the Office of the Lieutenant Governor’s website here.

The new online citizen access portal facilitates the direct processing of property tax payments, tax status reports, tax clearance certificates, and installment payment agreements, the OLG said. Taxpayers can visit the online portal here to receive direct 24/7 access to many services and features offered by the Office of the Tax Collector.

The Office of the Lieutenant Governor said it and its contractor, whose identity was not divulged this release, continue to work on upgrades to the system which shortly will allow online payment with most major credit cards, also to include American Express and Discover. The availability of those online payment options will be announced shortly.

“The transition to the new online system resulted in some operational delays regarding the payment portal. As a result, I granted full authority to the Office of the Tax Collector to implement a one-month waiver of all interest and penalties for all outstanding property tax bills until September 30, 2022,” said Lieutenant Governor Tregenza Roach.

The Real Property Tax Division said it looks forward to continuing to serve the Virgin Islands public through the online access portal for the benefit of property owners.

For additional information or assistance, please contact the Office of the Tax Collector at (340) 773-6449 for the St. Croix District or (340) 774-2991 for the St. Thomas/St. John District.

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